Whether you’re a small help desk or a large-scale multimedia center, contact center solutions are designed to streamline your business operations and improve customer satisfaction.
我们的 云联络中心解决方案 提供:
Automated Quality Management with Speech Analytics Technology
全国商业统计数据显示 56.7%的来电者不留言也不回电话 当电话无人接听. 他们只是滚动到下一个竞争对手. The world is changing, and business communications solutions need to change with it. With more employees interested in remote work than ever before and more competition within every industry, 企业需要允许远程工作的解决方案, integrate business processes and are self-managed with minimal intervention. You risk losing out on potential customers and opportunities without a quality provider and up-to-date software. Not to mention your esteemed staff; outdated tech and systems lead to frustrated employees who are less productive and more likely to leave.
用后街男孩提升提升您的联络中心. Elevate offers automated quality management (AQM) that analyzes 100% of audio recordings, providing critical data indicating areas where agents are doing well and areas that need attention – all at a cost that fits your budget.
提升职业 is a comprehensive contact center solution that gives you the features and flexibility to provide an outstanding customer experience – without breaking the bank. Enjoy additional features such as multi-language support, automatic call distribution (ACD) and customizable interactive voice response (IVR).
对于复杂的澳门网投十大信誉平台体验需求, 呼叫中心 Elite delivers exceptional performance bolstered by built-in omnichannel (SMS, 闲谈，聊天, 电子邮件), 定制的集成, 入站/出站能力, 调度管理, 劳动力优化等.
它的全通道功能, 人工智能驱动的路由和分析, 灵活的部署选项, RingCentral 呼叫中心 helps businesses of all sizes deliver superior customer experiences while boosting agent productivity and efficiency.
With BSB’s support in implementing a new contact center, you can turn every call into an asset. BSB is ranked the #1 Mitel dealer in Michigan and #12 in the U.S. and we have been helping businesses streamline their operations and improve customer satisfaction since 1984. Every innovative design we offer goes through a detailed evaluation process to ensure that we provide the best solutions for our customers. Though the technology we bring to our customers has changed dramatically since our early days, 我们的方法没有. BSB’s mission is to provide the industry’s best contact center communication solutions by partnering with the world’s leading manufacturers.