云联络中心解决方案为您
Whether you’re a small help desk or a large-scale multimedia center, contact center solutions are designed to streamline your business operations and improve customer satisfaction.
我们的 云联络中心解决方案 提供:
Automated Quality Management with Speech Analytics Technology
基于澳门网投十大信誉平台偏好的个性化沟通
数据驱动的解决方案带来更好的结果
澳门官方十大网投平台
统一提升与呼叫中心简介
智能联络中心与交互分析
谷歌云呼叫中心AI如何与Mitel合作
不要让你的澳门网投十大信誉平台犹豫不决
全国商业统计数据显示 56.7%的来电者不留言也不回电话 当电话无人接听. 他们只是滚动到下一个竞争对手. The world is changing, and business communications solutions need to change with it. With more employees interested in remote work than ever before and more competition within every industry, 企业需要允许远程工作的解决方案, integrate business processes and are self-managed with minimal intervention. You risk losing out on potential customers and opportunities without a quality provider and up-to-date software. Not to mention your esteemed staff; outdated tech and systems lead to frustrated employees who are less productive and more likely to leave.
你会得到什么 更好的云联络中心解决方案
把澳门网投十大信誉平台体验放在首位
Customers expect quick resolutions to their problems and fast responses to their inquiries. Retain customers and grow your business with contact center solutions designed for the user.
优化资源利用
Forecasting and integrated workforce management tools can ensure the correct number of skilled agents are available to handle the forecasted call volume. 通过明智地使用资源来控制成本!
保持安全和合规
避免不必要的惩罚, fees and damages by automatically recording and documenting every call, 提供准确的, 易于搜索和无可争议的可验证的记录.
确保业务连续性
Your business can weather any storm with solutions that keep your contact center up and running — even in the most challenging and unexpected circumstances.
个性化呼叫中心体验
Omnichannel contact centers allow your customers to connect with you how they want and when they want. 通过提供多种渠道——语音, 闲谈，聊天, 电子邮件, social media and more – you can provide an individualized experience that meets the needs of each unique customer.
授权你的代理人
Your contact center agents are the heart of your operation. Give them the tools they need to succeed with a robust set of features that includes everything from call recording to performance management.
我们的云联络中心 解决方案
后街男孩提升
用后街男孩提升提升您的联络中心. Elevate offers automated quality management (AQM) that analyzes 100% of audio recordings, providing critical data indicating areas where agents are doing well and areas that need attention – all at a cost that fits your budget.
提升职业
提升职业 is a comprehensive contact center solution that gives you the features and flexibility to provide an outstanding customer experience – without breaking the bank. Enjoy additional features such as multi-language support, automatic call distribution (ACD) and customizable interactive voice response (IVR).
提升精英
对于复杂的澳门网投十大信誉平台体验需求, 呼叫中心 Elite delivers exceptional performance bolstered by built-in omnichannel (SMS, 闲谈，聊天, 电子邮件), 定制的集成, 入站/出站能力, 调度管理, 劳动力优化等.
RingCentral
它的全通道功能, 人工智能驱动的路由和分析, 灵活的部署选项, RingCentral 呼叫中心 helps businesses of all sizes deliver superior customer experiences while boosting agent productivity and efficiency.
您的云联络中心 转换
1. 发现
我们将深入了解您当前的联络中心设置, uncovering areas of inefficiency and potential improvement.
2. 设计
我们的 solutions experts design a range of contact center solutions that will future-proof your business, 提高澳门网投十大信誉平台满意度，提高效率.
3. 部署
We work with you to implement the contact center solution that best fits your business, 确保无缝过渡和准时交付.
4. 火车
We provide training and support to ensure that you and your team are confident using the new contact center solution.
5. 利用
我们在部署后监控您的呼叫中心解决方案, ensuring that it performs as expected and make recommendations for improvement where necessary.
与BSB合作 您的云联络中心需求
With BSB’s support in implementing a new contact center, you can turn every call into an asset. BSB is ranked the #1 Mitel dealer in Michigan and #12 in the U.S. and we have been helping businesses streamline their operations and improve customer satisfaction since 1984. Every innovative design we offer goes through a detailed evaluation process to ensure that we provide the best solutions for our customers. Though the technology we bring to our customers has changed dramatically since our early days, 我们的方法没有. BSB’s mission is to provide the industry’s best contact center communication solutions by partnering with the world’s leading manufacturers.